To our valued shoppers:
We made a big mistake for which we sincerely apologize. We inadvertently sent a couple of “old” payment batches to PayPal, which were previously paid 9/20/2018. PLEASE find those payments asap and REFUND (don’t use a different transaction type). If your page
lacks a "refund" button, you will need to issue a payment to IntelliShop through PayPal. Please send your payment to firstname.lastname@example.org immediately, and select “AS A FRIEND”. Sending the payment
“as a business,” will result in a service charge.
Please note: because of the system limitations in both InSite and PayPal, if you are due a payment in the 11/20/2018 batch, we cannot credit the amount against what was accidently sent. We need you to REFUND the erroneous payment first, and then we’ll
issue the payment from 11/20/2018
We will pay all shoppers who:
- Have refunded the money received in error.
- All other shoppers for October that were due Money and NOT part of the issue.
- This money will be paid no later than Tuesday of next week 11/27/2018. This is because we needed to transfer more money to our Pay Pal account and it takes a few days to clear at the bank level.
- In the meantime, we will pay out as much as we can based on the availability of funds in our PayPal account. The first payment will be made today 11/21/2018.
We are VERY sorry for this inconvenience, and we THANK YOU very much for your help and cooperation to return the money. Please check your email for further updates